General Guest Information
Arrival & Access
– 4×4 Required: The final 4km to the resort is accessible by 4×4 vehicles only.
– Check-in: From 2:00 PM.
– Check-out: By 10:00 AM.
– Capacity: Occupancy is strictly limited to the number of beds per unit. Extra guests must be cleared in advance and will incur additional costs.
Housekeeping & Supplies
– Service: Chalets are serviced daily (Out of Season) or have a dedicated attendant (High/Peak Season). Please do not hire outside staff; our team is vetted for your safety.
– Provided: Furniture, utensils, linens, mosquito nets, and gas (stove/geyser).
– Bring Your Own: Swimming towels, toilet paper, charcoal, refuse bags and soap.
– Electricity: While we have EDM power, outages can occur. Please bring torches and battery-operated lights.
Resort Rules
– Fire Safety: No open flames or wood fires are allowed in or near houses. Charcoal only for braais.
– Water: Safe to drink, but please use sparingly. Hosepipes are strictly forbidden at chalets.
– Pets: No pets allowed.
– Driving: Speed limit is 15 km/h. A valid driver’s license is required at all times.
Beach & Marine Guidelines
– Driving: 4x4s only. Stay between designated beacons. Driving on dunes or outside these markers is illegal and carries heavy fines.
– Prohibited Vehicles: Quad bikes, scramblers, and motorbikes are not permitted on the beach or inside the resort (inland roads only).
– Fishing: No spearfishing within 300m of the protected Paindane Reef. Please clean all fish at the water’s edge or the boat area.
– Permits: Skippers must have valid RSA seaworthy discs and licenses. Launch and fishing permits are available at reception; local officials do conduct regular inspections.
Health & Safety
– Malaria: We are in a malaria area. We recommend preventative medication, using insect repellent, and wearing long sleeves at night.
– Emergencies: Please contact resort management for medical assistance.
Local Amenities
Shopping: The local supermarket, Loja Da Tashi, is open year-round for essentials.

